Got questions? We probably have an answer. Didn't find what you were looking for? Send us an email at firstname.lastname@example.org.
We're here rocking and rolling Sunday and Monday 10-4 and Tuesday through Saturday 10-6!
We love that you're venturing into downtown Hartford! Our store is located on a PEDESTRIAN ONLY street, so you'll need to park in a parking lot or on an adjacent city street (Main, Church, Asylum, Trumbull). Street parking is metered so don't say we didn't warn ya. Street parking is free downtown on the weekends!
If you order online and choose to have your items shipped to you, we typically get that package in the hands of USPS within 2 business days (or faster!). Once it's with USPS it will take some time to get to you. And yes, we're being vague here on purpose as we aren't USPS. :) If your package doesn't get to you in a reasonable amount of time let us know! We want to help.
If you choose Local Pick Up you will get an email when your items are ready for pick up! Please wait for that email before heading down. We do Local Pick Up orders all day every day but if you need it very quickly please give us a call.
So cool! We accept vendor submissions via email. Please send over your business info, line sheet, social media channels, and anything else we'd need to know about you to our email email@example.com . We do our best to get back to everyone that sends their info.
You can receive a full refund back to your original form of payment when a receipt is provided within 30 days of purchase. No receipt and/or after 30 days? You can do an exchange only. We reserve the right to refuse a return based on garment or product use or wear.
If you'd like to return an online purchase please mail back the items along with a copy of your receipt. Once the items are received a refund will be processed.